When your residential HVAC need works, simply choosing the lowest priced HVAC tech in the local St. George phone book could be a costly mistake. Instead, you need to make the right choice based on the characteristics of a good HVAC contractor.
Characteristics of a Quality St. George HVAC Service Technician
Here are some of traits of a good HVAC technician to ensure that your local contractor is fit for the job:
- NATE Certification – The North American Technician Excellence (NATE) certification program is owned, operated, governed and developed by the HVACR industry. They help to set industry guidelines and standards for reputable HVAC contractors. NATE Certification is your reassurance that an individual is well educated and trained, and high experienced in the field of HVAC.
- Appearance – First impressions stay with consumers forever. Any technician who doesn’t make an effort to make a one that lasting and positive, won’t have the professionalism needed to complete the job right. Remember that you’re allowing this person into your property and/or home. So, his/her appearance and personal grooming should be a reflection of how well the tech can be trusted to care about cosmetic details related to the job.
- Timeliness – When spending your hard earned money, you deserve timely service. So, check out those reviews, and select a HVAC tech with a reputation for timeliness. Even when it comes to the initial consultation, you have the right to expect the contractor to arrive on-time. It takes good time-management skills to complete these types of projects within the originally quoted time frame.
- Cleanliness – Your home is your castle. And, for investors and real estate agents, the property is your bread and butter. It’s important that your contractor understands and values this. The last thing you should have to do is clean up a mess left behind by a HVAC technician. So, pay attention to reviews that complain about such madness.
- Preparedness – Ever had a worker come to your home without the equipment and/or tools needed to complete the job? The question in these cases is, what is he/she there for if not to get the work done? This is a waste of time, and a great indication that the contractor doesn’t have good work ethics.
- Eye Contact – As you know, eye contact is a sign of trustworthiness and good communications skills. You have to be able to trust someone working within or around your home. And, communication skills are one of the keys to ensuring that the job is done right the first time.
- Clean Vehicle – A HVAC contractor’s work vehicle is one of the most important tools of the trade. Therefore, it’s a direct reflection of the way the tech feels about his/her profession, company and you, the customer. Take a look at the vehicle. Make sure it appears clean, as if the technician takes pride in impressing customers from the moment he/she pulls up to the house.
- Longevity – The amount of time an HVAC company the contractor represents has been in business is a key factor. And, the same goes for the actual technician assigned to complete your HVAC job. You want to choose a tech who’s been operating for a number of years, for the same company. He/she should have no problem providing you with verifiable references to prove this. Longevity is a solid indication of experience and skills, as well as good customer service and trustworthiness.
Quality residential HVAC technicians need to be prepared to offer you more than just a good deal. They need to be professional, knowledgeable and trustworthy. So, follow these tips to find a St. George HVAC contractor you can count on to get the job done right